Consultancy
Success Stories
Discover how Accessplc has helped organisations across various industries overcome challenges, improve efficiency, and achieve their goals.
Customer:
World’s largest retail bank
Challenge:
A 200,000 user migration to a Virtual Desktop Platform
To undertake this colossal project, we assembled a multifaceted team of desktop engineers, operational support staff, migration SMEs, project management staff, application development staff, and application remediation specialists.
Our strategy leveraged the power of our enterprise-grade products, each one tailored to meet the unique needs of the bank.
- Access Voyager automated the migration process, ensuring a zero-touch transition.
- Access Capture was deployed to assess, package, test and install all applications on the new cloud desktop platform.
- Access Symphony provided insights into existing personas and sizing requirements, while offering stability improvements on the new platform through fixes and desktop automation. This tool also enhanced user engagement through customised desktop notification messages.
This project wasn't just a success; it was a veritable triumph. Not only did we achieve the initial goal of user migration, but we also established a long-term partnership with the bank.
The client was so impressed with our products that they found multiple uses for them outside the scope of the user.
Solution/Our Approach:
To undertake this colossal project, we assembled a multifaceted team of desktop engineers, operational support staff, migration SMEs, project management staff, application development staff, and application remediation specialists.
Our strategy leveraged the power of our enterprise-grade products, each one tailored to meet the unique needs of the bank.
- Access Voyager automated the migration process, ensuring a zero-touch transition.
- Access Capture was deployed to assess, package, test and install all applications on the new cloud desktop platform.
- Access Symphony provided insights into existing personas and sizing requirements, while offering stability improvements on the new platform through fixes and desktop automation. This tool also enhanced user engagement through customised desktop notification messages.
Conclusion & Beyond:
This project wasn’t just a success; it was a veritable triumph. Not only did we achieve the initial goal of user migration, but we also established a long-term partnership with the bank.
The client was so impressed with our products that they found multiple uses for them outside the scope of the user.
Customer:
Global Swiss Investment Bank
Challenge:
To migrate 95,000 users from Windows 7 to Windows 10 and Microsoft 365
The approach centred around automation at every step. Once the technical solution had been designed and approved, and a successful proof of concept had been delivered, it was important to scale up migrations as quickly as possible.
- To facilitate this Access Capture was used to automate and accelerate the application packaging and testing process.
- Access Voyager was used to fully automate the migration from Windows 7 to Windows 10 and once there to automate the migration of data to M365.
- To ensure that technology fixes were implemented rapidly Access Symphony used to implement tactical solutions which enabled migrations to continue while strategic solutions were designed and implemented.
Communications are always key to any migrations and the power of automated emails sent by Access Voyager in tandem with automated desktop notifications and user acceptance surveys generated by Access Symphony drove success in this critical area.
Solution/Our Approach:
The approach centred around automation at every step. Once the technical solution had been designed and approved, and a successful proof of concept had been delivered, it was important to scale up migrations as quickly as possible.
- To facilitate this Access Capture was used to automate and accelerate the application packaging and testing process.
- Access Voyager was used to fully automate the migration from Windows 7 to Windows 10 and once there to automate the migration of data to M365.
- To ensure that technology fixes were implemented rapidly Access Symphony used to implement tactical solutions which enabled migrations to continue while strategic solutions were designed and implemented.
Communications are always key to any migrations and the power of automated emails sent by Access Voyager in tandem with automated desktop notifications and user acceptance surveys generated by Access Symphony drove success in this critical area.
Conclusion & Beyond:
As a global Swiss investment bank, there were a myriad of compliance and regulatory concerns that needed to be addressed in order to keep the migrations on track.
The drive and technical knowledge of the Accessplc team ensured that each and every issue was resolved and the approved technical solutions implemented.
Customer:
Global Swiss Investment Bank
Challenge:
To design and implement a brand new Dynamics 365 environment for use by up to 46,000 users.
The approach was to set up the Engineering, Test and Production environments while ensuring that the client’s key procedural controls were met and that all necessary security, governance and architectural approvals were obtained.
As these environments were being set up we worked with key stakeholders to develop applications according to their requirements or to manage the migration of legacy services to the new Dynamics 365 platform.
Once the service was implemented and several applications had gone live, we worked with the client to recruit and train their new Dynamics 365 team so they could take on the new service and adopt the best practice processes as per the service design.
Conclusion & Beyond:
As a global Swiss investment bank, there were a myriad of compliance and regulatory concerns that needed to be addressed in order to keep the programme on track.
The drive and technical knowledge of the Accessplc team ensured that that each and every issue was resolved and the approved technical solutions implemented.
Customer:
Top 10 Global Insurance Company
Challenge
Assistance was required for a seamless migration of 80,000 users and 1,650 applications to a cloud desktop platform for one of the world’s leading insurance firms
The transition needed to be seamless, minimising disruption and ensuring data security.
Assistance required for a seamless migration of 80,000 users and 1,650 applications to a cloud platform. The transition needed to be seamless, minimising disruption and ensuring data security.
We provided a comprehensive suite of resources including desktop engineering, IT operations, migration managers, project managers, and application remediation specialists.
They utilised a suite of innovative tools:
- Access Voyager for automated zero-touch migration.
- Access Capture for application assessment, packaging, testing and deployment.
- Access Symphony for understanding user personas, candidacy, and sizing requirements, as well as improving the end-user experience and engagement throughout the migration.
The project was rolled out over two years. The goal was to migrate 75% of users in the first year, with the remaining in the second year.
Conclusion & Beyond:
By moving 80,000 users and 1,650 applications to a cloud desktop platform, we didn’t just accomplish a significant feat in the realm of cloud migrations, we transformed the way the insurance firm operates, bringing about a new era of efficiency and user satisfaction.
The firm now benefits from a state-of-the-art, streamlined cloud desktop environment, tailor-made for its users and the vast array of applications they utilise daily. The migration wasn’t just about relocating digital resources — it was a journey towards the future of digital workspaces.
This cloud migration was a game-changer in the digital transformation journey of one of the world’s largest insurance firms, highlighting Accessplc’s role as a key enabler in driving forward the digital frontier. The cloud migration achieved here demonstrated that with the right expertise, innovation, and communication, digital transformation can be not just achievable, but exciting and cost saving.
Customer:
Royal Institution of Chartered Surveyors
Challenge:
To implement data architecture, strategy, reporting and governance through business intelligence.
Solution/Our Approach:
Accessplc partnered with the RICS to work on a new data warehousing and BI programme as part of their ongoing digital transformation.
With data architecture, data strategy, reporting/dashboarding and data governance all at the heart of the project, it was essential that RICS had experienced advisors to help guide them through the process of implementation, ensuring that they increase IT efficiency, productivity and the user experience.
Conclusion & Beyond:
As a trusted partner, Accessplc were assigned to build, and provide an initial team of specialists to not only get the project started, but to see it through to successful delivery. Having the skills, and trusted consultants, Accessplc created the ideal team, and environment within a matter of days – meaning less downtime for RICS at the initial stages of the project.
“Partnering with Accessplc, has enabled RICS to move at speed to mobilise a credible and knowledgeable team within days. From initial project brief, Eric and the team quickly found a suitable project team that was available to meet before onboarding. We were also able to scope out the project in partnership to ensure we had a robust statement of works, clear delivery milestones and the right mix of talent to deliver a sustainable, future proofed BI solution to the business.
Since the team started, we have regular communication in place to review our project plan and a great working relationship to ensure this project is a joint success.” – Head of Business Intelligence
Customer:
Global Investment Bank
Challenge:
To collaboratively enhance the quality and efficiency of their vast product portfolio.
Over a period of three years, Accessplc worked closely with the bank's Global Technology department, providing a fully-managed service for the Application Development processes.
The outcomes were impressive: over 97% of deliverables were completed within the agreed timeframe, application defects were less than 2%, and successful deployments were achieved more than 98% of the time.
Accessplc took on a broad scope of work including Planning & Analysis, Design, Implementation, Testing, Documentation, and Deployment & Maintenance.
This involved the development of web apps, windows apps, and mobile apps, using technologies like Angular, Cordova Framework, Ionic, .NET / C#, SQL Server, Azure Cognitive Services, many other Azure services, ETL / SSIS, PowerBi, and Tableau. Adhering to an Agile methodology, including practices such as BDD testing and utilising on-site tools like ServiceNow, JIRA, and Confluence, along with CI/CD systems.
This partnership, known as the 'Dev Factory', exemplifies how collaborative efforts and expertise can significantly elevate the technological capabilities of an organisation.
Solution/Our Approach:
Over a period of three years, Accessplc worked closely with the bank’s Global Technology department, providing a fully-managed service for the Application Development processes.
The outcomes were impressive: over 97% of deliverables were completed within the agreed timeframe, application defects were less than 2%, and successful deployments were achieved more than 98% of the time.
Accessplc took on a broad scope of work including Planning & Analysis, Design, Implementation, Testing, Documentation, and Deployment & Maintenance.
This involved the development of web apps, windows apps, and mobile apps, using technologies like Angular, Cordova Framework, Ionic, .NET / C#, SQL Server, Azure Cognitive Services, many other Azure services, ETL / SSIS, PowerBi, and Tableau. Adhering to an Agile methodology, including practices such as BDD testing and utilising on-site tools like ServiceNow, JIRA, and Confluence, along with CI/CD systems.
This partnership, known as the ‘Dev Factory’, exemplifies how collaborative efforts and expertise can significantly elevate the technological capabilities of an organisation.
Conclusion & Beyond:
Perhaps most impressively, this project culminated in winning the Banking Tech Awards for Best Use of Cloud, a testament to the innovation and quality of the work delivered.
The partnership between Accessplc and the Swiss banking institution is a compelling testament to the power of strategic outsourcing, agile methodology, and innovative use of technology. The success of the ‘Dev Factory’ project was not only measured by its impressive KPIs but also by the award-winning software it produced.
The case is an illustration of how a well-planned and expertly executed partnership can revolutionise the technology experience across an organisation, even in a traditionally conservative industry like banking. It underscores that with the right partner, even the most daunting technological challenges can be transformed into opportunities for innovation and growth.
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Don’t just take our word for it
“Having worked with Eric and the team at Access on a number of different client projects since 2015, I have always found them to provide a professional and excellent service.
Due to their understanding of the Data and Analytics market, the candidates Access have put forward are clearly diligently validated and well considered for the role requirements.
The balanced approach which Access adopt, by being proactive without being overly sales focused or overbearing, makes for a good partnership and allows me to entrust them to help save much time and effort in assessing candidates for the roles I need in my teams.”
Richard Varley
CEO | Infago
