Digital Employee Experience (DEX) is becoming more and more of a focus in large enterprise organisations. There are various reasons for this growing emphasis on DEX, including the fact that technology is essential for productivity, competitiveness, and profitability. Companies also have an increasing number of employees who are digital natives, i.e., employees who have lived their whole lives with digital

IT ticketing is essential for productivity in your organisation, but it doesn’t add any value and delivers minimal improvements. It also takes up the time, focus, and energies of the skilled technical resources that you have invested so much in recruiting and retaining. You may even have a contract with a third-party company to help you deal with your organisation’s

The reaction of regular recruitment consultants to a client struggling to cope with the level of support tickets being submitted would be something along the lines of: “Hey, we’ll help you recruit more IT helpdesk staff”. But Accessplc is not a regular recruitment consultant. We are technology recruitment specialists, but we are also IT consultancy and automation specialists. So, when

Social media has impacted just about every aspect of life, from the way politics is conducted to news dissemination and consumption to the everyday business tasks of finding and engaging with potential new customers. The jobs market is not immune to the impact of social media.  Social media has affected the jobs market in a number of different ways. For